Refund policy

Due to the limited and collectible nature of Wick & Rare candle drops, all sales are final. We do not offer refunds or exchanges unless a product arrives damaged or incorrect.

If your order arrives with any issues:

• Contact us within 7 days of delivery
• Include your order number and clear photos of the item(s)
• We’ll review your request and respond promptly
• If approved, a replacement or refund will be issued on a case-by-case basis

Our goal is to make every drop experience rare — and that includes top-tier customer care.

Still have questions? Reach out to us anytime at andrew@wickandrare.com.